I co-founded Freeform Solutions 11 years ago, and I first heard about Drupal a year later. Today, we have 13 full time staff and we do dozens of projects a year (most involve Drupal, but not all). How did we get from point A to point B?
I want to discuss what is easy and hard about offering Drupal as a product/service, as well as what I think we did right, and what we did wrong along the way. So there are business issues to consider, as well as product issues.
The story isn't over either. I want to look at what I think is coming in the future for Drupal consultants. Freeform is not done growing (hopefully) but for business reasons and Drupal reasons, we're not going to get bigger by doing more of what we have done in the past.